With 40 years of expertise in brand identity strategy and design, working with leading global brand owners in virtually every consumer product category, Smith Design has earned our role as a brand identity/package design industry leader. We are a team of 26 brand identity strategists, designers, illustrators, account managers, production designers and financial/office managers. We are growing and looking for leaders to help steer the future of our brand.We are looking for an Associate Account Manager to work with Senior management to act as the first point of contact with existing and new clients, answer their queries and increase client satisfaction.This position involves working with both our internal team and external clients, crafting proposals, managing deliverables, expectations and budgets for client needs. The right candidate is dedicated and is able to effectively multi-task several projects and clients on a daily basis. This position is for our Morristown location.
Candidate Profile:- Detail oriented- Proven track record at building and growing client relationships- Strong knowledge of marketing strategy- Superior verbal and written communication skills- Strong project management and strategic skills- Can work independently and within a team- Committed to delivering the highest level of professional dedication and performanceProject Management:- Guides/advises team in all aspects of project development- Facilitates project kick-offs; Drafts internal strategy brief and provides team with supporting materials- Creates/manages budget proposals- Develops project schedules and updates timing- Facilitates and leads project presentations (in partnership with the creative team) Desired Skills & Experience- 2+ years in an account service role with creative agency - preferably strategic branding and package design.- Strong (verbal and written) communication skills with an ability to build relationships with current clients and new prospective leads generated by our sales team- Superior writing and editing ability for proposals and related client correspondence- Outstanding commitment to client service and client satisfaction- Ability to create project proposals, track progress, and keep jobs within budget
How to Apply
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