Description

The Account Manager will report to the Director of Client Services and will assist in 3 key business functions:

  • Managing a portfolio of accounts, focusing on “white glove” client service
  • Seeking new business opportunities with both existing clients and new prospects  
  • Managing client financials accurately (owning your accounts and their revenue targets)

Primary Job Responsibilities

Client Relationships:

  • Working with Creative leadership to brief projects to the creative team.
  • Reviewing progress, and meeting clients’ deadlines/deliverables on time and on budget.
  • Conducting regular status meetings with clients and internal teams about projects; managing expectations, problem solving, and coordinating resources.
  • Building and maintaining positive relationships with clients that result in stronger ties with the agency.
  • Ability to draft conscise, creative briefs.
  • Reviewing all design, strategy, copy, layout and proofs, and either approve or gain approval according to the senior team members assigned to that particular initiative.
  • Proofread and review all deliverables in advance of client presentations and release to ensure they meet good standards of quality.
  • Understanding your client’s business, competitors, and end users.
  • Actively identifying opportunities to grow business with existing clients while also seeking new business opportunities.

Operations:

  • Reviewing vendor quotes and verifying production specs.
  • Monitoring monthly project financials and meeting or exceeding financial targets. 
  • Entering information into agency project tracking/financial software accurately.
  • Coordinating with Director of Client Services to refine and uphold internal processes.

Qualifications

Skills and Competencies

  • A results-orientated, highly self-starting individual, anticipates what's coming and preps/plans for it.
  • Cool, calm, collected. Stops. Thinks. Then acts.
  • Employs principles of project management and has superior organizational skills to facilitate workflow.
  • Strong verbal and written communication skills.
  • Outgoing, contributes to company culture through mutual respect.
  • Has work experience working in design, branding, marketing, creative content, or advertising
  • Curious and willing to learn of client business, competitors, and end users.
  • Has the ability to logically define needs, understand client organizations, and create actionable solutions.

Qualifications/Experience

  • Bachelor's degree.
  • 3-8 years related professional experience.
  • Strong experience with Microsoft Office and Keynote; experience with InDesign, Illustrator and Photoshop a plus.
  • Has a basic understanding of brand development tools and methodologies, such as: brand audits, brand strategy, brand architecture, positioning, messaging, creative briefs, etc.
  • Has excellent organizational skills to facilitate workflow.
  • Strong verbal and written communication skills; has excellent presentation skills.
  • Remains calm under pressure, shows good judgment.
  • A team player that builds mutual trust and respect to foster focused teamwork.
  • Outgoing and willing to contributes positively to company culture.
  • Strives for excellence and raises the bar.

How to Apply

Email your resume and cover letter to talent@stagandhare.com

Stag&Hare

Stag&Hare

115 W 27th St
5th Floor
New York, NY 10001

About Us

We are Stag&Hare, a branding agency full of creatives that bring insight and imagination together to deliver innovative brand solutions. We work with passion to disrupt the status quo and challenge ourselves to be better. We are a community that always has room at the table.